Pediatric Phone Consultation for Holidays and at Night

If your child becomes unwell on holidays or at night, you can seek advice via phone. Pediatricians or nurses are available to help you decide whether or not to go to a hospital.

What to Do if Your Child Suddenly Becomes Unwell on Holidays or at Night?

Children’s health phone consultation services are available even on holidays and at night. Pediatricians or nurses are available to answer questions such as how to deal with your child’s condition and which hospital to visit. Call the following number if you have trouble making decisions about your child’s sudden illness:

Children’s Health Phone Consultation: #8000 (from push-button land lines and cell phones)

Tokyo: 03-5285-8898 (from all phones including dial lines and IP phones)

Operating hours:

- Monday through Friday (other than national holidays, and year-end and New Year’s holidays): 6:00 pm to 8:00 am

- Saturday, Sunday, national holidays, year-end and New Year holidays: 8:00 am to 8:00 am on the following day

Daytime Consultations About Your Child

Consultation services are available at health centers in your local ward/city, if you have any concerns about your child’s growth or health but you do not think it requires a hospital visit. Childcare consultation is available on a fixed date. Phone consultations and home visit consultations are also available. Check with each health center for their operating dates and hours.

-Tokyo Health Center

Special Ward Public Healthcare Center

Municipal Public Health Center

Core City Public Healthcare Center/Health Center

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