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FAQ

  • What kind of website is this and who uses it?

    This website provides easy-to-understand information for foreign nationals raising children in Japan to learn about Japanese schools and child-rearing.

  • Is it free?

    Yes, it is free.

  • Can I tell other people about what I know through Kotokoto?

    The information on Kotokoto is created from what users tell us . We want to hear about your experiences and any school events that you don't fully understand. Please contact us from here. *Information is not always posted to the website.

  • The information I am looking for is not available on Kotokoto. What should I do if I want some information to be posted?

    Please contact us about what you want to know or what you are having trouble with. Everyone who works on Kotokoto will give attention to the requests we receive.

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Consultation services*

Click here for information about consulting with someone.

Tokyo

  • Chiyoda ku

    • N/A

  • Chuo ku

    • N/A

  • Minato ku

    • Consultation for foreigners

    105-8511

    1-5-25 Shiba Park, Minato-ku, Tokyo

    03-3578-2524

    03-3578-2526

    【Languages Supported】

    ○Counseling/English

    ○Telephones and translators/13 languages including English (including tablet-based videophone interpretation)

  • Shinjuku ku

    • ①Consultation for foreigners

    163-8001

    2-8-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
    Tokyo Government, Bureau of Citizens and Cultural Affairs

    03-5320-7744　（English）

    03-5320-7766（Chinese）

    03-5320-7700（Korean）

    【Languages Supported】

    ○Counseling/English, Chinese, Korean

    ○Telephones and translators/English, Chinese, Korean

    　

    ②Tokyo Multilingual Consultation Navi (TMCNavi)
    Free multilingual legal consultation

    163-0808

    Shinjuku NS Building 8F, 2-4-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

    03-6258-1227

    【Languages Supported】

    ○Counseling・online/Multilingual free legal consultation in：Easy Japanese, English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Vietnamese, Hindi, Nepali, French, Indonesian, Burmese

    ○Telephones/Easy Japanese, English, Chinese, Korean, Portuguese, Spanish, Thai, Russian, Tagalog, Vietnamese, Hindi, Nepali, French, Indonesian, Burmese

    　

    ③Consultation for foreigners in Shinjuku

    160-0021

    1-4-1 Kabukicho, Shinjuku-ku, Tokyo

    03-5272-5070　（English）

    03-5272-5070（Chinese）

    03-5272-5080　（Korean）

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Thai, Nepali, Burmese

    ○Telephones and translators/Spanish, Portuguese, Vietnamese, Filipino, Hindi, Indonesian, Cambodian, French, Russian

    　

    ④Shinjuku　Multicultural Plaza　Consultation corner for foreigners

    160-0021

    2-44-1 Hygeia 11F, Kabukicho, Shinjuku-ku, Tokyo

    ②03-5291-5171

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Thai, Nepali, Burmese　

    ○Telephones and translators/Spanish, Portuguese, Vietnamese, Filipino, Hindi, Indonesian, Cambodian, French, Russian

  • Bunkyo ku

    • Consultation corner for Ward residents

    112-8555

    1-16-21 Kasuga, Bunkyo-ku, Tokyo
    Bunkyo Civic Center 2F Administrative Information Center

    03-5803-1328

    【Languages Supported】

    ○Counseling/Correspondence only possible with a translator (phone calls are not possible

    ○Telephones and translators/English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog, Thai, French, Nepali, Hindi, Russian, Indonesian

  • Taito ku

    • Counseling room for Ward residents

    110-8615

    4-5-6 Higashiueno, Taito-ku, Tokyo

    03-5246-1111（extension2153）

    【Languages Supported】

    ○Counseling/English, Chinese, Korean

    ○Telephones and translators/English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Thai, Filipino, Nepali, Hindi, French, Russian, Khmer, Indonesian, Japanese Sign Language

  • Sumida ku

    • Counseling room for Sumida Ward citizens

    130-8640

    1-23-20 Azumabashi, Sumida-ku, Tokyo

    03-5608-1616　

    【Languages Supported】

    ○Counseling/English, Chinese

    ○Telephones and translators/N/A

  • Koto ku

    • Consultation for foreigners (Chinese only)

    135-8383

    4-11-28 Toyo, Koto-ku, Tokyo

    03-3647-2364

    【Languages Supported】

    ○Counseling/Chinese

  • Shinagawa ku

    • Counseling for foreign residents (Ward Resident Counseling Room)

    142-8715

    Shinagawa Ward Office Third Government Building 3F,2-1-36 Hiromachi, Shinagawa-ku, Tokyo

    03-3777-2000

    【Languages Supported】

    ○Counseling/English, Chinese

    ○Telephones and translators/English, Chinese

  • Meguro ku

    • Consultation desk for foreigners

    153-8573

    2-19-15 Kamimeguro, Meguro-ku, Tokyo

    03-5722-9187(English)

    03-5722-9194(Chinese/Hangul/Tagalog)

    【Languages Supported】

    ○Counseling/English, Chinese, Hangul, Tagalog

    ○Telephones and translators/English, Chinese, Hangul, Tagalog

  • ota ku

    • International City Ota Association Multilingual Consultation Desk

    144-0052

    2F Ohta International Center (Minto Ota), 4-16-8 Kamata, Ota-ku, Tokyo

    03-6424-4924

    【Languages Supported】

    ○Counseling/English, Chinese, Tagalog, Nepali, Vietnamese

    *The languages that can be spoken differ depending on the day of the week.

    ・English (Monday, Tuesday, Wednesday, Thursday)

    ・Chinese (Monday, Tuesday, Thursday, Friday)

    ・Tagalog (Monday, Friday)

    ・Nepali (Wednesday)

    ・Vietnamese (Thursday)

    ○Telephones and translators/English, Chinese, Tagalog, Nepali, Vietnamese

    *The languages that can be spoken differ depending on the day of the week.

    ・English (Monday, Tuesday, Wednesday, Thursday)

    ・Chinese (Monday, Tuesday, Thursday, Friday)

    ・Tagalog (Monday, Friday)

    ・Nepali (Wednesday)

    ・Vietnamese (Thursday)

  • Setagaya ku

    • Consultation for foreigners

    154-8504

    4-22-33 Setagaya, Setagaya-ku, Tokyo

    03-5432-2892

    【Languages Supported】

    ○Counseling/English, Chinese

    ○Telephones and translators/

    (video interpretation)English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Tagalog, Russian, French, Hindi, Indonesian, Nepali

    (telephone interpreter)English, Chinese, Korean, Portuguese, Spanish, Thai, Vietnamese, Tagalog, Russian, French, Indonesian, Nepali, German, Italian, Malay, Burmese, Khmer, Mongolian language, Sinhala

  • Shibuya ku

    • N/A

  • Nakano ku

    • AI Multilingual Interpretation System Using Tablet Terminals

    164-8501

    4-8-1 Nakano, Nakano-ku, Tokyo

    03-3228-5480

    【Languages Supported】

    ○Telephones and translators/13 languages (English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Tagalog, Indonesian, Nepali, Russian, Hindi, French)

  • Suginami ku

    • Consultation counter for foreigners (Ward Administration Counseling Division)　Support Desk for Foreigners (Suginami Ward Exchange Association)

    166-8570

    1-15-1 Asagayaminami, Suginami-ku, Tokyo　

    03-3312-2111（extension1129)

    03-5378-8833（exchange association）

    【Languages Supported】

    ○Counseling/

    ・English (Monday afternoon, Tuesday morning, Thursday afternoon, Friday morning)

    ・Nepali (1st week and 3rd week of the month, Wednesday morning)

    ・Chinese (Monday morning, Tuesday afternoon, Thursday morning, Friday afternoon of week 1, week 3 and week 5)　

    ○Telephones and translators/

    ・English (Monday afternoon, Tuesday morning,Thursday afternoon, Friday morning)　

    ・Nepali (1st week and 3rd week of the month, Wednesday morning)

    ・Chinese (Monday morning, Tuesday afternoon, Thursday morning, Friday afternoon of week 1, week 3 and week 5)

  • Toshima ku

    • Ward resident consultation corner

    171-8422

    4F East 8, 2-45-1 Minamiikebukuro, Toshima-ku, Tokyo

    03-3981-4164

    【Languages Supported】

    ○Counseling/Japanese, English, Chinese

    ○Telephones and translators/12 Languages (tablet)(English, Chinese, Korean, Spanish, Portuguese, Thai, Vietnamese, Filipino, Nepali, Hindi, French, Russian)

  • Kita ku

    • Consultation for foreigners

    114-8508

    1-15-22 Ojihonmachi, Kita-ku, Tokyo

    03-3908-1101

    【Languages Supported】

    ○Counseling/Chinese (2nd and 4th week Tuesdays)

    ○Telephones and translators/N/A

  • Arakawa ku

    • Foreign language consultation

    116-8501

    2-2-3 Arakawa, Arakawa-ku, Tokyo

    03-3802-3774

    【Languages Supported】

    ○Counseling/Chinese, Hangul, English

  • Itabashi ku

    • Public Interest Incorporated Foundation

    173-8501

    2-66-1 Itabashi, Itabashi-ku, Tokyo

    03-3579-2015

    【Languages Supported】

    ○Counseling/When it is needed a translation will be called.

    ○Telephones and translators/N/A

  • Nerima ku

    • Nerima Ward Foreign Language Consultation Desk

    176-8501

    6-12-1 Toyotama Kita, Nerima-ku, Tokyo

    03-5984-4333

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Tagalog (Monday to Friday, 1:00 pm to 5:00 pm. Korean only on Fridays. Tagalog only on Mondays.)

    ○Telephones and translators/English, Chinese, Korean, and Tagalog (Monday to Friday, 1:00 pm to 5:00 pm; Korean only on Fridays; Tagalog only on Mondays) will be handled by a translation app on a tablet.

  • Adachi ku

    • Regional Coordination Division of Multicultural Coexistence

    120-8510

    1-17-1 Chuohonmachi, Adachi-ku, Tokyo

    03-3880-5177

    【Languages Supported】

    ○Counseling/English, Chinese, Korean

  • Katsushika ku

    • ① Foreign life consultation ② Consultation on immigration, residence, naturalization, employment procedures, etc. for foreigners

    124-8555

    Katsushika Ward Office, 5-13-1 Tateishi, Katsushika-ku, Tokyo

    03-5654-8617

    【Languages Supported】

    ○Counseling/① English, Chinese ② Japanese

    ○Telephones and translators/① English, Chinese ② Japanese

  • Edogawa ku

    • Consultation desk for foreigners

    132-0031

    Green Palace 2nd Floor Citizens Counseling Room, 1-38-1 Matsushima, Edogawa-ku, Tokyo

    03-5662-7684

    【Languages Supported】

    ○Counseling/English, Chinese

    ○Telephones and translators/English, Chinese

  • Hachioji shi

    • Support Desk for Foreign Residents

    192-0083

    Hachioji Square Building 11F, 9-1

    Asahicho, Hachioji City, Tokyo Prefecture

    042-642-7091

    【Languages Supported】

    ○Counseling/Japanese, English, Chinese

    ○Telephones and translators/Korean, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish

  • Tachikawa shi

    • Tachikawa Multicultural Center

    190-0022

    3-2-27 Nishikicho, Tachikawa City, Tokyo

    042-527-0310

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Korean, Portuguese

    ○Telephones and translators/N/A

  • Musashino shi

    • Appointment-only expert consultation (free), Multilingual consultation reception (free)

    180-0022

    Swing 9F, 2-14-1 Sakai, Musashino City, Tokyo

    (Public Interest Incorporated Foundation) Musashino International Association

    0422-56-2922(Consultation only)

    【Languages Supported】

    ○Counseling/Japanese, English, Chinese, Norwegian, German, Spanish, Russian, Tamil/Hindi, Thai (dates are specified)

    ○Telephones and translators/apanese, English, Chinese, Norwegian, German, Spanish, Russian, Tamil/Hindi, Thai (dates are specified)

  • Mitaka shi

    • Daily life consultation

    181-0013

    Mitaka City Chuo-dori Town Plaza 4F, 3-30-12 Shimorenjaku, Mitaka City, Tokyo

    0422-43-7812

    【Languages Supported】

    ○Counseling/English

    ○Telephones and translators/English

  • Ome shi

    • N/A

  • Fuchu shi

    • Citizen consultation room

    183-8703

    City Hall 1F, 2-24 Miyanishi-cho, Fuchu-shi, Tokyo

    042-366-1711

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Korean, etc.

    ○Telephones and translators/English, Chinese, Korean, Korean, etc.

  • Akishima shi

    • N/A

  • Chofu shi

    • N/A

  • Machida shi

    • Machida International Exchange Center

    194-0013

    Machida Civic Forum 4F, 4-9-8 Haramachida, Machida City, Tokyo

    042-722-4260

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Spanish, French, Tagalog

    ○Telephones and translators/English, Chinese

  • Koganei shi

    • N/A

  • Kodaira shi

    • N/A

  • Hino shi

    • N/A

  • Higashimurayama shi

    • Citizen consultation, Multicultural Coexistence Section

    189-8501

    1-2-3 Honmachi, Higashimurayama City, Tokyo

    042-393-5111

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Korean

    ○Telephones and translators/English, Chinese, Korean, Korean

  • Kokubunji shi

    • Kokubunji International Association, Consultation service for foreign residents

    185-0034

    1Hikari Plaza 1F, 1-46-8 Hikarimachi, Kokubunji City, Tokyo Prefecture

    042-505-6132

    【Languages Supported】

    ○Counseling/English, Chinese

    ○Telephones and translators/English, Chinese

  • Kunitachi shi

    • Consultation guide for foreigners

    186-8501

    2-47-1 Fujimidai, Kunitachi, Tokyo

    042-576-2111

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, etc. (We will call a translator for legal consultations)

  • Fussa shi

    • N/A

  • Komae shi

    • N/A

  • Higashiyamato shi

    • N/A

  • Kiyose shi

    • N/A

  • Higashikurume shi

    • N/A

  • Musashimurayama shi

    • N/A

  • Tama shi

    • Counseling room for foreigners

    206-0011

    Vita Commune 7th floor Tama City International Exchange Center, 4-72 Sekido, Tama City, Tokyo

    042-355-2118

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Tagalog

    ○Telephones and translators/English, Chinese, Korean, Tagalog

  • Inagi shi

    • N/A

  • Hamura shi

    • N/A

  • Akiruno shi

    • Citizen consultation counter

    197-0814

    350 Ninomiya, Akiruno City, Tokyo

    042-558-1111

    【Languages Supported】

    ○Telephones and translators/(Translator) 28 languages including English, Chinese, Korean, Italian, French, German

  • Nishitokyo shi

    • Nishi-Tokyo City Multicultural Center

    188-8666

    Ing Building 1F, 5-6-18 Minami-cho, Nishi-Tokyo City, Tokyo

    042-461-0381

    【Languages Supported】

    ○Counseling/English, Chinese, Korean, Spanish

    ○Telephones and translators/English, Chinese, Korean, Portuguese, Spanish, Filipino, Thai, Nepali, Hindi, Vietnamese, French, Russian, Indonesian, Khmer, Burmese

  • Mizuho machi

    • N/A

  • Hinode machi

    • N/A

  • Hinohara mura

    • N/A

  • Okutama machi

    • N/A

  • Oshima machi

    • N/A

  • Toshima mura

    • N/A

  • Niijima mura

    • N/A

  • Kozushima mura

    • N/A

  • Miyake mura

    • N/A

  • Mikurashima mura

    • N/A

  • Hachijo machi

    • N/A

  • Aogashima mura

    • N/A

  • Ogasawara mura

    • N/A

*Consultation services for foreign national residents set up by local governments, international associations, and other such organizations. The locations covered will be added as needed. This information is based on inquiries made to various municipalities through prefectural governments, and may only be used for purposes related to the promotion of multicultural harmony. Although we pay close attention to the content, it may not be the latest information. Thank you for your understanding.